Purchase Policy and Terms of Use

By using CELEBRITY THEATRE, the user (referred to herein as "you") agrees to the Purchase Policy and Terms of Use set forth herein. If you do not agree with the policies and terms set forth herein, do not continue to use CELEBRITY THEATRE.

  1. Our Goal

    Our goal at CELEBRITY THEATRE is to make your event ticket purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible. The following Purchasing Policies and Terms of Use are designed to ensure your satisfaction and understanding of the purchase process on CELEBRITY THEATRE. If you have any questions about the information below, please Contact Us.
    The policy set forth herein constitutes both our purchase policy and the terms of use of this CELEBRITY THEATRE website.
  1. Pricing and Availability

    CELEBRITY THEATRE is a ticketing service which sells tickets on behalf of promoters, bands, teams, artists and venues. CELEBRITY THEATRE does not represent any of these promoters, bands, teams, artists or venues and consequently does not set ticket prices or determine seating locations. Tickets to an event may be sold through various sources, including other online ticketing agencies, charge by phone, ticket outlets and box offices. Not all distribution points necessarily access the same ticketing system and ticket inventory for popular events may sell out quickly. Occasionally, additional tickets may become available prior to an event, however CELEBRITY THEATRE does not control this inventory or its availability for sale through CELEBRITY THEATRE.

  1. Service and Handling Fee

    Tickets purchased on CELEBRITY THEATRE are subject to a per ticket service charge and a per order handling charge.

  1. On Sale Dates

    From time to time, CELEBRITY THEATRE may advertise upcoming events and the date on which tickets are expected to become available for purchase. These "on sale" dates are tentative and subject to change at any time by the promoter, band, team, artist or venue arranging ticketing for the event.

  1. Forms of Payment

    As a convenience to our users, CELEBRITY THEATRE accepts MasterCard, Visa, American Express and Discover credit cards for payment of purchases made through CELEBRITY THEATRE.

  1. Number of Tickets Per Customer

    When purchasing tickets on CELEBRITY THEATRE, an individual purchaser or household may be limited to a specified number of tickets for each event. This limitation and the terms thereof are included on the event page and are verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.

  1. Delivery of Tickets and Will Call

    If you chose to have your tickets delivered by United States Mail, please allow 7 to 10 days after placing your order to receive your tickets. If you do not receive your tickets within 48 hours of the event, please Contact Us. From time to time, users will input incorrect billing or credit card information for a ticket order. This incorrect information can delay or make impossible processing and delivery of tickets. In the event that CELEBRITY THEATRE becomes aware of the fact that it has received incorrect information, CELEBRITY THEATRE will attempt to contact the user by e-mail to resolve the discrepancy.

    Tickets held at Will Call are usually available one hour prior to the doors opening for the event. You will need to present both picture identification for the purchaser of the tickets and the credit card to which the tickets were charged in order to receive the tickets purchased.

  1. Refunds and Exchanges

    Before completing any purchase of tickets through CELEBRITY THEATRE, carefully review your event and seating selection. Pursuant to the policies and procedures established by our clients, and the agreements between CELEBRITY THEATRE and those clients, CELEBRITY THEATRE is prohibited from issuing exchanges or refunds after a ticket has been purchased; regardless of whether that ticket has been lost, stolen, damaged or destroyed.

  1. Cancelled Events / Changes to an Event

    From time to time, previously scheduled events may be cancelled or postponed by the promoter, team, band, artists or venue due to weather conditions, safety considerations or other issues making the scheduled event impossible or impracticable. When an event cancellation occurs, CELEBRITY THEATRE makes every effort to ensure you receive a prompt refund of the ticket price. Handling fees will not be refunded. Events scheduled for outdoor venues are sold "rain or shine" and there will be no refunds issued for rain cancelled shows.

    If an event is cancelled, please Contact Us for information on receiving a refund.

    If the event was moved or rescheduled, the venue, promoter, team, band or artist may set refund limitations. Contact Us for exact instructions.

    In any event, CELEBRITY THEATRE will not be liable to user for any loss, cost, damage associated with any cancellation or postponement of a scheduled event. Event, date and time are subject to change and are not grounds for refunds or exchanges. CELEBRITY THEATRE, when notified of such changes, will make every effort to notify ticket buyers via email.

  1. Access and Interface with CELEBRITY THEATRE

    You agree that you will not utilize any robot, spider, other automatic device or manual process to disrupt the normal operations of CELEBRITY THEATRE or to copy the web pages and content contained herein. You further agree that you will not copy, reproduce, alter, change or otherwise display any content (other than for your own personal use) from our website without the express prior written permission of CELEBRITY THEATRE. Any illegal or other use of CELEBRITY THEATRE, including but not limited to unauthorized ticket purchases, unauthorized linking to CELEBRITY THEATRE or the use of any robot, spider or other manipulative practice will be investigated and appropriate civil, criminal or equitable legal action sought. In addition to civil, criminal or equitable remedies, CELEBRITY THEATRE may, in its sole discretion, cancel any and all ticket orders which it believes to have been placed in violation of the policies and terms herein or through otherwise fraudulent means.

  1. Disclaimer

    CELEBRITY THEATRE does not and cannot guarantee that the website will be continuously available and without error. This website is offered to you "as-is," "as-available," and without warranty. CELEBRITY THEATRE disclaims all warranties, expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. CELEBRITY THEATRE will not be liable to you for any damages suffered in connection with your use of this website. CELEBRITY THEATRE further disclaims any and all liability for the acts, omissions, and conduct of any other users of this website, the promoters, bands, teams, artists and venues with whom CELEBRITY THEATRE contracts and advertisers or sponsors of this website.

  1. Limitation on Liability

    Except in jurisdictions where limitations on liability are restricted or prohibited, CELEBRITY THEATRE will not be liable for any direct, indirect, consequential, incidental, special or punitive damages, even if CELEBRITY THEATRE has been advised of the possibility of such damages.

  1. Jurisdiction

    In the event of any dispute between you and CELEBRITY THEATRE, your use of this website indicates your consent to jurisdiction in the City of Gilbert, County of Maricopa, and the State of Arizona and that adjudication of any and all disputes will be governed by the laws of the State of Arizona without regard to conflict of laws provisions.

  1. Trademark and Copyright

    CELEBRITY THEATRE, and accompanying designs and software, are the exclusive property of CELEBRITY THEATRE, an Arizona Limited Liability Corporation. CELEBRITY THEATRE and accompanying designs associated with that name are the registered trademarks of CELEBRITY THEATRE, LLC. The software associated with the operation of this website is copyrighted by Softix Pty Ltd.


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